We’d love to hear from you

Here are several ways to contact us

Contact Sales

Call us at  1-604-331-0535

Or, email sales at_sign masterfile.biz

Our Office

We’re located in Vancouver, in beautiful British Columbia.

Address: 152 – 11782 River Road, Richmond, BC, Canada V6X 1Z7
Phone: 1-604-331-0535
Hours: 9:00am – 5:00pm PST

Need Support?

MasterFile Support is here to help.

To contact us via email, please email support at_sign masterfile.biz

Note that e-mail is the fastest way to reach support. Please attach screenshots of any error messages you see and describe as closely as possible what you were doing. (ALT + PrtScr keys let you take a screen shot of the active window, dialog box or message prompt instead of the full screen — or use Windows 10 Snip tool.)

Or call us at 1-604-331-0535

Mon. – Fri., 9 am to 5 pm Pacific Time

Quick Links

A great many articles explaining concepts, tips, techniques and nuances of using MasterFile are on our Blog.

More technical task-based articles are on our Knowledgebase.

And videos and slideshows that cover tasks and features step by step are here.